Refund policy

Return & Refund Policy – Shaw Stores

At Shaw Stores, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before placing an order.

❌ No Return / No Refund / No Replacement Policy

All products sold on Shaw Stores are non-returnable, non-refundable, and non-replaceable.

Once an order has been placed and delivered, we do not accept:

  • Returns

  • Refund requests

  • Product exchanges or replacements

This policy applies to all items, including but not limited to:

  • Grocery items

  • Food & beverages

  • Daily essentials

  • Household products

📦 Damaged or Incorrect Items

We take utmost care in packaging and dispatching orders.
However, in rare cases:

  • If you receive a wrong item, or

  • If the product is physically damaged at the time of delivery,

You must report the issue immediately at the time of delivery with clear photos or videos.
Requests raised after delivery acceptance will not be considered.

Final decision regarding any such issue rests solely with Shaw Stores.

🚚 Order Cancellation

  • Orders cannot be cancelled once confirmed.

  • Orders that are out for delivery or already delivered are not eligible for cancellation.

⚠️ Important Notes

  • Please check product details, quantity, and prices carefully before placing your order.

  • Perishable and grocery items are strictly non-refundable due to hygiene and safety reasons.

  • By placing an order on Shaw Stores, you agree to this Return & Refund Policy.

📞 Contact Us

If you have any questions regarding this policy, feel free to contact us:

Shaw Stores
📧 Email: info.shawstores@gmail.com
📱 Phone/WhatsApp: +19073425755